Frequently Asked Questions at Landers Ford in Memphis, TN
At Landers Ford in Memphis, TN, we're proud to serve drivers across Collierville, Germantown, and the greater Mid-South. Whether you're shopping for a new Ford, exploring used vehicles, or scheduling service, our customers often have questions about performance, technology, financing, and ownership. Below are answers to some of the most common questions we receive at our Ford dealership.
Q1: What Ford vehicles are available at Landers Ford?
A1: Our new inventory includes the latest Ford sedans, SUVs, trucks, and EVs. Popular options include the Ford F-150, Ranger, Bronco, Escape, and Mustang Mach-E. We also carry certified pre-owned and used vehicles for every budget.
Q2: Can I custom order a new Ford?
A2: Yes. Landers Ford offers custom factory ordering on most new models. You can select your preferred color, trim level, and features directly from Ford, and we'll help manage your order from start to finish.
Q3: Does Landers Ford offer financing and leasing?
A3: Absolutely. Our Finance Center works with Ford Credit and a network of trusted lenders to provide flexible financing and leasing options. Whether you're buying your first vehicle or upgrading, we'll help you find the best payment plan for your lifestyle.
Q4: What's the difference between buying and leasing a Ford?
A4: Buying gives you full ownership and the ability to drive as much as you want, while leasing offers lower monthly payments and the chance to upgrade to a new model every few years. Our finance experts can explain which option best fits your needs.
Q5: Does Landers Ford accept trade-ins?
A5: Yes. We accept trade-ins for all makes and models. Bring your current vehicle in for a professional appraisal, and we'll apply its value toward your next purchase or lease. You can even start by using our Value Your Trade tool online to get an estimate before your visit.
Q6: Can I buy a Ford online?
A6: Definitely. Our website allows you to browse inventory, apply for financing, estimate your trade, and even schedule delivery. Online car buying is simple, transparent, and secure through Landers Ford.
Q7: What Ford warranty coverage is available?
A7: Every new Ford includes a 3-year/36,000-mile bumper-to-bumper warranty and a 5-year/60,000-mile powertrain warranty. Certified Pre-Owned Fords add an additional limited warranty and roadside assistance for extra peace of mind.
Q8: How do I schedule service at Landers Ford?
A8: You can schedule maintenance or repairs anytime through our online service scheduler. Our Quick Lane® Tire & Auto Center also handles oil changes, brake inspections, and tire rotations, no appointment required.
Q9: What maintenance services are offered at Quick Lane?
A9: Quick Lane at
Landers Ford provides essential maintenance such as:
- Oil and filter changes
- Tire rotation and alignment checks
- Brake service
- Battery testing and replacement
- Fluid top-offs and multi-point inspections
All work is performed by Ford-trained technicians using genuine Motorcraft® parts.
Q10: Are Ford vehicles reliable?
A10: Yes. Ford vehicles are known for their long-term dependability. With regular maintenance, many models, especially F-Series trucks, can exceed 200,000 miles of use. Ford's advanced engineering and high-strength materials also help maintain performance and resale value.
Q11: What safety features come standard in new Ford models?
A11: Most new Ford vehicles include Ford Co-Pilot360™, a suite of driver-assist technologies such as Pre-Collision Assist with Automatic Emergency Braking, BLIS® (Blind Spot Information System), Lane-Keeping System, and Rear View Camera. Select trims also offer Ford BlueCruise hands-free driving capability.
Q12: How do Ford hybrid and electric vehicles perform?
A12: Ford's hybrid and electric lineup delivers strong power and efficiency. The Mustang Mach-E offers up to 320 miles of range, and the F-150 Lightning produces up to 580 horsepower and 775 lb-ft of torque-all while delivering zero tailpipe emissions.
Q13: Can I get genuine Ford parts and accessories at Landers Ford?
A13: Yes. Our Parts Department stocks genuine Ford and Motorcraft® parts for every model. Whether you need replacement components or performance accessories, we ensure perfect fit and factory-grade reliability.
Q14: Does Landers Ford offer certified pre-owned vehicles?
A14: We do. Certified Pre-Owned (CPO) Ford vehicles undergo a 172-point inspection and include warranty coverage, 24-hour roadside assistance, and a full vehicle history report. It's a great way to get near-new quality with added savings.
Q15: How do I contact Landers Ford?
A15: You can reach us by phone at (901) 854-3600, on our website, or by visiting our showroom at 2082 West Poplar Avenue, Collierville, TN 38017. Our friendly team is always happy to answer questions about sales, service, or financing.